Privacy policy
We are dedicated to protecting the accuracy, confidentiality, and security of your personally identifiable information ("Personal Information"). Our privacy policy outlines how we collect, use, and share Personal Information, in accordance with the Canadian Standards Association’s Model Code for the Protection of Personal Information and the Personal Information Protection and Electronic Documents Act.
1. Introduction
We are responsible for managing and safeguarding the Personal Information in our possession. To ensure compliance with our privacy policy, we have appointed individuals responsible for oversight.
2. Purpose Identification
We collect, use, and disclose Personal Information to provide the products or services you request, and to suggest other products and services you may find interesting. The purposes for collecting Personal Information will be communicated before or at the time of collection. In some cases, the purpose may be obvious, and your consent will be implied, such as when you provide your name, address, and payment details during an order.
3. Consent
Your knowledge and consent are required for the collection, use, or disclosure of Personal Information, except where it is legally mandated or allowed. Sharing your Personal Information is voluntary, though not providing certain details may limit our ability to offer you products or services. Consent is not a requirement for service unless it is necessary to complete your request.
4. Limiting Collection
We will only collect Personal Information necessary for the stated purposes. With your consent, information may be gathered in person, by phone, mail, fax, or online.
5. Limited Use, Disclosure, and Retention
Personal Information will only be used or disclosed for the reasons it was collected, unless additional consent is given or if legally required or permitted. We will retain your information only for as long as necessary to meet those purposes or as required by law. [If applicable, describe any third parties with whom Personal Information may be shared.]
6. Accuracy
We will ensure your Personal Information is kept accurate, complete, and up-to-date, as necessary for its intended use.
7. Security of Information
Your Personal Information will be protected by security measures appropriate to its sensitivity. We take reasonable precautions to prevent loss, unauthorized access, or disclosure.
8. Transparency
We will make our policies and practices regarding the handling of Personal Information available to you.
9. Access to Information
Upon request, we will inform you of the existence, use, and sharing of your Personal Information, and provide access to it. You can review the accuracy of the information and request updates if necessary. However, in certain legal or proprietary situations, some information may not be disclosed, such as when it involves other individuals or is restricted by law or security concerns.
10. Addressing Complaints and Inquiries
For questions or concerns regarding our privacy practices, you can reach us at: info@iherb.com.
Additional Information
Cookies
Cookies are small files that may be stored on your computer when you visit our website. We use cookies to enhance the site’s functionality and to create a personalized online experience. Most browsers accept cookies by default, but you can change your settings to reject them or alert you when a cookie is set. Please note that disabling cookies may affect website performance.
External Websites
Our website may link to third-party websites, which are not governed by this privacy policy. While we aim to link to sites with strong privacy policies, we are not responsible for the practices of other websites. We recommend reviewing the privacy policies of those third-party sites to understand how your information will be handled.
1. Introduction
We are responsible for managing and safeguarding the Personal Information in our possession. To ensure compliance with our privacy policy, we have appointed individuals responsible for oversight.
2. Purpose Identification
We collect, use, and disclose Personal Information to provide the products or services you request, and to suggest other products and services you may find interesting. The purposes for collecting Personal Information will be communicated before or at the time of collection. In some cases, the purpose may be obvious, and your consent will be implied, such as when you provide your name, address, and payment details during an order.
3. Consent
Your knowledge and consent are required for the collection, use, or disclosure of Personal Information, except where it is legally mandated or allowed. Sharing your Personal Information is voluntary, though not providing certain details may limit our ability to offer you products or services. Consent is not a requirement for service unless it is necessary to complete your request.
4. Limiting Collection
We will only collect Personal Information necessary for the stated purposes. With your consent, information may be gathered in person, by phone, mail, fax, or online.
5. Limited Use, Disclosure, and Retention
Personal Information will only be used or disclosed for the reasons it was collected, unless additional consent is given or if legally required or permitted. We will retain your information only for as long as necessary to meet those purposes or as required by law. [If applicable, describe any third parties with whom Personal Information may be shared.]
6. Accuracy
We will ensure your Personal Information is kept accurate, complete, and up-to-date, as necessary for its intended use.
7. Security of Information
Your Personal Information will be protected by security measures appropriate to its sensitivity. We take reasonable precautions to prevent loss, unauthorized access, or disclosure.
8. Transparency
We will make our policies and practices regarding the handling of Personal Information available to you.
9. Access to Information
Upon request, we will inform you of the existence, use, and sharing of your Personal Information, and provide access to it. You can review the accuracy of the information and request updates if necessary. However, in certain legal or proprietary situations, some information may not be disclosed, such as when it involves other individuals or is restricted by law or security concerns.
10. Addressing Complaints and Inquiries
For questions or concerns regarding our privacy practices, you can reach us at: info@iherb.com.
Additional Information
Cookies
Cookies are small files that may be stored on your computer when you visit our website. We use cookies to enhance the site’s functionality and to create a personalized online experience. Most browsers accept cookies by default, but you can change your settings to reject them or alert you when a cookie is set. Please note that disabling cookies may affect website performance.
External Websites
Our website may link to third-party websites, which are not governed by this privacy policy. While we aim to link to sites with strong privacy policies, we are not responsible for the practices of other websites. We recommend reviewing the privacy policies of those third-party sites to understand how your information will be handled.
